HAP Midwest Health Plan

HAP Midwest Health Plan is a wholly owned subsidiary of HAP and a health plan with a Medicare contract and a contract with the Michigan Medicaid program. It is a health maintenance organization or HMO, based in southeast Michigan. HAP Midwest Health Plan, Inc. contracts with the Federal Government/Medicare to administer your Medicare benefits.

HAP Midwest Health Plan is available to anyone who has both medical assistance from the state, Medicare (Parts A and B), and lives in Wayne, Oakland, Washtenaw or Macomb County

Our plan provides you with the same coverage you would receive through Medicare Parts A (inpatient hospital care) and B (doctors’ services and outpatient hospital care). It also includes the Medicare prescription drug coverage (Part D). Beneficiaries will be responsible for a $0 co-pay for formulary generic drugs and a $0 co-pay for formulary brand name drugs in the initial coverage stage and catastrophic coverage stage.

If you are interested in joining or have additional questions, call us seven days a week from 8 a.m. to 8 p.m. at (888) 654-0706. TTY/TDD users can call 711 or write to us at:

HAP Midwest Health Plan
Attention : Customer Service Department
PO Box 2578
Detroit, MI 48202

The Medicare program rates how well Medicare health plans and drug plans perform in different categories, for example, detecting and preventing illness, ratings from patients, patient safety, drug pricing and customer service. Plan performance summary star ratings are assessed each year and may change from one year to the next. Click here for HAP Midwest Health Plan Star rating . For more information go to www.medicare.gov

HAP Midwest Health Plan wants to be sure that our members are pleased with the care and services they receive. If you have a concern or complaint, we would like to hear from you so we can work together to resolve the issue. Please call us at (888) 654-0706. You may also file a complaint with CMS. For the CMS complaint form, click here for assistance from the Medicare Ombudsman to complete the CMS form, click here.

HAP Midwest Health Plan is also focused on establishing a strong relationship with the providers who assist our members. If you are a provider who has a concern, please call us at (888) 654-0706, seven days a week from, 8 a.m. to 8 p.m. You can also find important documents to assist you with our appeal process below.